I said no and asked if any room were available, I was told no non-smoking rooms, and so long.no, how can we work this out? No, what can we do for you?.no, when I said that I can't stay in a smoking room and wold have to go to another hotel, the night manager shrugged his shoulders and said okay.I was going to stay 10 days and eat there too, I visit my daughter and her family in Yuma several times a year.
I went to the resort without a reservation, knowing I might not get a room, I was treated with great distain, no one helped me while I stood in line for over 15 minutes, finally a man who was walking back and forth answering phones every once in a while (while ingnoring me) asked if I had been helped.
